What is responsible gaming and why does it matter?
1wim believes gaming is only truly enjoyable when it's played mindfully and within limits. Responsible gaming means you decide how much time you spend, how much money you wager, and when to take a break.
Online gaming is a great source of entertainment, but it can sometimes develop into a habit. At 1wim, we want every player to game mindfully — stick to a budget, set time limits, and seek help when needed. Our responsible gaming policy isn't just about rules; it's built around your well-being and enjoyment.
Online gaming is growing rapidly in Bangladesh, with millions of people playing across various platforms every day. Without the right awareness, however, entertainment can sometimes turn into a problem. That's why 1wim has made responsible gaming a top priority from the very beginning.
Every 1wim account comes with free access to deposit limits, session time limits, and self-exclusion. Using these tools is your right.
Core responsible gaming tools
1wim provides multiple tools to help keep you safe. Each feature below is designed to keep your gaming experience in control and enjoyable.
Set a deposit limit
Set a fixed amount for daily, weekly, or monthly deposits in advance. Once a limit is in place, it cannot be exceeded — this keeps your budget protected.
Financial protectionSession Time Limit
Set a limit on how long you play in a single session. You'll receive an automatic notification when your time is up, and your session can be ended automatically if needed.
Time ManagementSelf-Exclusion
If you want to take a break from gaming for a set period, use the self-exclusion feature. You can exclude yourself from as little as 1 day up to a permanent basis.
Break FeatureGaming history review
You can view your full gaming history, transactions, and betting records. Understand your own patterns and make informed decisions.
Transparent TrackingSetting Bet Limits
Set a maximum bet limit in advance to prevent yourself from wagering more than a specific amount.
Bet ControlSupport & Guidance
If you have any concerns about your gaming, 1wim's 24/7 support team and professional counseling services are always there for you.
Round-the-Clock SupportRecognizing Signs of Problem Gaming
It can be hard to tell when gaming starts to go beyond a habit. 1wim wants you to stay aware. If you notice any of the following signs in yourself, it's time to take a break.
If you notice any of the signs above, contact 1wim support immediately or activate self-exclusion. Acknowledging the problem is the first step toward solving it.
How to Use the Tools
1wim's responsible gaming tools are straightforward to use. Once logged in, you can set or adjust any of these limits at any time from your account settings.
Log in to your account
Log in to your 1wim account and click the profile icon in the top right corner.
Go to Responsible Gaming settings
From the account settings menu, select the "Responsible Gaming" option.
Set Your Limits
Set a deposit limit, session time limit, or bet limit — whichever you need. Changes take effect immediately.
Activate Self-Exclusion When Needed
For a longer break, use the self-exclusion feature. Set your preferred duration — your account will be automatically deactivated for the entire exclusion period.
Get Support
If you run into any issues or need help setting a limit, reach out via our 24/7 support chat. Our team is always ready to help.
Assess yourself
Knowing yourself is the foundation of responsible gaming. Ask yourself the questions below and answer honestly. This isn't a test — it's a tool to help you stay self-aware.
If any of the questions above give you pause, don't wait — reach out to 1wim support. Staying aware is your best protection.
Age Verification & Minor Protection
Every user's age is verified at the time of registration on 1wim. No one under the age of 18 is permitted to open an account or play on our platform. This is not just a rule — it is our ethical commitment.
- Your date of birth is verified at registration, and your national ID or passport details may be required.
- In suspicious cases, additional documents may be requested for account verification.
- Parental control software is recommended to help prevent minors from accessing gaming platforms.
- If you suspect a minor is using an account, contact support immediately.
1wim is strictly prohibited for anyone under 18. Registering with false information will result in permanent account closure.
Safe gaming tips
Building a few simple habits goes a long way toward enjoying gaming over the long term. The 1wim team shares some practical tips:
- 1 Set Your Budget in Advance: Decide how much you're willing to spend before each session. Keep this budget strictly for entertainment.
- 2 Don't treat gaming as a source of income: There's always a chance of winning, but never a guarantee. Losses are a normal part of the game — keep that in mind.
- 3 Take regular breaks: Rather than playing for long stretches without a break, step away for at least 10–15 minutes every hour.
- 4 Don't play on impulse: Avoid gaming when you're feeling angry, frustrated, or stressed.
- 5 Don't Chase Your Losses: Chasing losses with more bets only makes the problem worse.
- 6 Let a loved one know: Being open with family or friends about your gaming habits is a sign of honesty and self-awareness.
- 7 Keep Other Entertainment Options: Make time for other hobbies and activities alongside gaming.